Save your time

The staff was incredibly friendly and ensured a smooth check-in process, despite initial concerns about app usage. Spacious rooms and a charming bar area added to the experience. Plus, only a short distance to the airport makes it a fantastic choice for travelers.

The noise levels are a real issue. sounds from neighboring rooms penetrate easily, making it tough to find peace. Additionally, the hotel lacks proper reception and has difficulties with access, requiring navigation through busy roads without sidewalks. The room's amenities are basic, with a kettle provided but no tea or coffee, and breakfast options are both limited and costly.

Helpful staff arranged early shuttle.

Digital key access was a breeze, and the location was super convenient for quick airport access. Loved the inviting outdoor garden area too!

Clean, quiet rooms drew me in immediately. The bed offered a comfortable night’s sleep. I appreciated the proximity to the tram station, making it easy to explore the city center. The helpful staff made a big difference, quickly resolving a hiccup with the app for check-in. The breakfast, featuring fresh-pressed juice and pastries, displayed thoughtful offerings at a reasonable price. However, navigating the entrance due to the app's requirements and limited onsite personnel was frustrating, especially when I struggled to connect my phone for access. Another downside was the distance from restaurants, requiring a bit of a trek to find dining options. Despite these hiccups, the patio provided a lovely space to unwind after my day.

The laundry service was a hassle, but my room was surprisingly cozy.

Not exactly what I expected

The staff was incredibly welcoming, providing excellent directions and assistance. Rooms were clean, and the a/c units worked perfectly. A delightful on-site bar added to the experience.

I encountered a frustrating check-in process involving a confusing app, and the location felt isolated, requiring a 17-minute tram ride to reach the city center.

I had a delightful experience at Hotel Franchi. The cozy room featured a lovely balcony overlooking a charming Italian neighborhood. The staff, especially Jolie, provided exceptional service with delicious breakfast and fantastic cappuccinos, making my mornings truly wonderful.

Check-in process could be simpler.

* Excellent proximity
* Very clean rooms
* Delicious breakfast

* Confusing check-in process
* Noisy corridors

The breakfast was delicious and varied, while the handmade evening meal was a delightful surprise, adding depth to our stay despite the initial concerns about the neighborhood's appearance.

I have stayed at Franchi multiple times for work and consistently find the rooms to be clean, quiet, and comfortable. The proximity to the tram station allows for easy access to the city center. Additionally, the on-site bar offers a pleasant atmosphere with good food and wine options, enhancing the overall experience.

The check-in process is confusing due to the reliance on a mobile app.

Just a perfect match for a brief pause in Florence with fantastic value for money. I appreciated the helpful staff who assisted with my transportation requests during my stay. Make sure to download the check-in app ahead of time to avoid delays.

We loved the cozy atmosphere! The nearby Tram station made it easy to explore Florence, and our kids enjoyed the spacious Double or Twin Room. Alejandro at the bar was a gem, treating us like family while we relaxed after a day of sightseeing.

For dads, it would be great if there were more kid-friendly dining options nearby.